Terms of Service
Terms of Service
Effective Date: August 4, 2026
Monarch Painting & Home Improvement operates under the legal business name Rios General Services LLC.
Welcome to Monarch Painting & Home Improvement. By accessing our website, requesting an estimate, scheduling services, or doing business with us, you agree to these Terms of Service.
1. Acceptance of Terms
By using our website or hiring Monarch Painting & Home Improvement ("Monarch," "we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree, please do not use our website or services.
2. Services
Monarch Painting & Home Improvement provides residential and commercial home improvement services, which may include, but are not limited to:
- Interior and exterior painting
- Pressure washing and soft washing
- Drywall repair
- Wallpaper removal
- Flooring installation
- Light carpentry and handyman services
- Other home improvement services as agreed upon
The exact scope of work for each project will be described in the written estimate, proposal, or contract provided to the customer.
3. Estimates and Pricing
All estimates are provided based on the information available at the time of inspection.
Prices may change if:
- The scope of work changes.
- Hidden or unforeseen conditions are discovered.
- The customer requests additional work.
- Material costs change prior to project scheduling.
An estimate does not become a binding agreement until it has been accepted by both parties.
4. Scheduling
Project dates are estimates and are subject to change due to weather, material availability, staffing, emergencies, permit delays, or other circumstances beyond our control.
We will make reasonable efforts to notify customers of any scheduling changes.
5. Customer Responsibilities
Customers agree to:
- Provide safe access to the property.
- Secure pets and keep children away from active work areas.
- Remove valuables and fragile items from work areas.
- Ensure utilities such as water and electricity are available when needed.
- Inform us of known hazards or existing property conditions.
Customers are responsible for obtaining any required HOA or community approvals unless otherwise agreed in writing.
6. Payment
Payment terms will be outlined in each estimate or contract.
Failure to make payments when due may result in:
- Suspension of work
- Late fees where permitted by law
- Collection efforts
- Recovery of reasonable attorney's fees and court costs if legal action becomes necessary
7. Change Orders
Any work requested outside the original proposal may require a written change order and additional charges.
Verbal requests may not be honored until approved.
8. Existing Conditions
Monarch Painting & Home Improvement is not responsible for defects or damage resulting from existing conditions, including but not limited to:
- Rotten or deteriorated wood
- Loose paint
- Structural movement
- Water intrusion
- Mold or mildew
- Hidden damage
- Improper previous repairs
- Defective construction
- Normal wear and tear
Certain cleaning or preparation methods may reveal conditions that were previously concealed.
9. Warranties
Manufacturer warranties remain the responsibility of the manufacturer.
Unless otherwise stated in writing, Monarch provides only the workmanship warranty specifically described in the customer's signed agreement.
This warranty does not cover:
- Normal wear
- Abuse or neglect
- Acts of nature
- Water intrusion
- Structural movement
- Customer-caused damage
- Improper maintenance
- Work performed by others
10. Limitation of Liability
To the fullest extent permitted by law, Monarch Painting & Home Improvement shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or services.
Our total liability shall not exceed the amount paid by the customer for the specific services giving rise to the claim.
11. Website Use
The content of this website is provided for informational purposes only.
You agree not to:
- Use the website for unlawful purposes.
- Attempt to interfere with website functionality.
- Copy, reproduce, or distribute website content without written permission.
12. Intellectual Property
All content on this website, including text, logos, photographs, graphics, and designs, is the property of Monarch Painting & Home Improvement unless otherwise noted and may not be copied or used without written permission.
13. Third-Party Services
Our website may contain links to third-party websites or utilize third-party service providers for scheduling, payments, communications, reviews, or customer management.
We are not responsible for the policies or practices of those third parties.
14. Communications
By submitting your contact information, you consent to receive communications regarding your inquiry or project by phone, email, or text message.
You may opt out of marketing communications at any time. Transactional communications regarding active estimates or projects may continue as necessary.
15. Privacy
Your use of our website is also governed by our Privacy Policy.
16. Governing Law
These Terms of Service shall be governed by and interpreted under the laws of the State of New Jersey, without regard to conflict of law principles.
17. Dispute Resolution
The parties agree to make a good-faith effort to resolve disputes informally before pursuing legal action.
If litigation becomes necessary, the parties agree that any legal action shall be brought in a court of competent jurisdiction located in the State of New Jersey.
18. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
19. Changes to These Terms
Monarch Painting & Home Improvement reserves the right to update these Terms of Service at any time. Updated versions will be posted on this website with a revised effective date.
20. Contact Information
Monarch Painting & Home Improvement
Website: monarchpaintingnj.com
Email: monarchpaintingNJ@gmail.com
Phone: (609) 221-7498