Privacy Policy

Effective Date: August 4, 2026

At Monarch Painting & Home Improvement, we respect your privacy and are committed to protecting your personal information.

Information We Collect

When you contact us, request an estimate, schedule a service, or complete a form on our website, we may collect information including:

• Name
• Address
• Email address
• Phone number
• Information about your project
• Photos or documents you choose to provide

How We Use Your Information

We use your information to:

• Respond to inquiries and provide estimates
• Schedule and manage appointments
• Communicate about your project
• Send estimate approvals, invoices, receipts, reminders, and service updates
• Improve our services and customer experience
• Comply with legal and accounting requirements

Customer Management Software

To help manage our business, we use Jobber, a secure customer relationship management (CRM) platform. Information you provide may be stored and processed through Jobber to manage estimates, scheduling, invoicing, payments, and customer communications.

Payments

If you choose to pay electronically, payment information is processed securely through Jobber's payment processing partners. Monarch Painting & Home Improvement does not store your full credit card information.

Text Messages & Email Communications

By providing your phone number or email address, you consent to receive communications related to your inquiry or project, including:

• Appointment confirmations
• Estimate notifications
• Project updates
• Invoice and payment reminders
• Follow-up communications

You may opt out of marketing communications at any time. Transactional communications regarding your active project may still be sent as necessary.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third-party service providers who help us operate our business, including:

• Jobber
• Payment processors
• Email and text messaging providers
• Accounting or bookkeeping services
• Government agencies when required by law

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. While no method of electronic transmission or storage is 100% secure, we work with reputable providers that maintain industry-standard security practices.

Cookies

Our website may use cookies or similar technologies to improve website functionality, analyze traffic, and enhance your browsing experience.

Your Rights

You may request to:

• Review the personal information we have about you
• Correct inaccurate information
• Request deletion of your information where permitted by law

Some records may be retained as required for legal, tax, warranty, or business purposes.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

Monarch Painting & Home Improvement

Website: monarchpaintingnj.com

Email: monarchpaintingNJ@gmail.com

Phone: (609) 221-7498